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Remember to distinguish between uppercase and lower case letters in the password you get from us.

Appwash

The most common error occurs when you enter your phone number, during SMS verification, and when you enter your email address. Please try again. If you still can't make it, contact support@appwash.com. 

Common problems with payments

Some card issuers will require identification with 3Dsecure or similar. The most common error messages that appear when a payment is rejected in the laundry system are:

• «Feil kortnummer» (Incorrect card number) – please try again
• «Kortet er utløpt» (This card has expired) – try another card that is still valid
• «Feil CVC-nr.» (Incorrect CVC code) – please try again. The CVC code is the last three digits of the number normally located in the signature box on the back of the card.
• «Ikke dekning» (Insufficient funds) – the bank has rejected the payment because there are insufficient funds in your account.

If these things are ok but you are still unable to complete your payment, we recommend that you contact the bank that issued the card.

Report errors

You can report errors at the laundry to Studentinord by sending an inquiery in the housing app Studentinord Bolig, or  My page in a browser.